A reader reached out and I said I’d make inquiries, which I did yesterday. I sent the following questions to CAO Critchley and specifically mentioned I was making inquiries for my blog; I copied members of council.

1. what accessibility legislation/standard/guidelines/criteria were used for the newest sidewalks in Kingsbridge on Whelan for the tendering process?
2. what is the reason for the elevation changes at driveways? 
3. who was responsible for inspection upon completion?
4. was the inspection upon completion satisfactory/dissatisfactory?
5. was public consultation held?
6. did any member of council visit the area of concern?
7. did any member of staff visit the area of concern?
8. what is the process to file a claim with the town for damage to assistive devices as a result of this situation?

I thought they were all generic questions but CAO Critchley’s response was, “As your email seems to indicate that the information you are seeking is connected to a possible insurance claim against the Town, we are unable to comment at this time. Should someone wish to file a damage claim, this can be down through the Municipal Clerk’s Office. (original typo).

I thanked her but wrote back that perhaps she would answer all the other questions.