Category Archives: Accessibility

Coffee With A Cop: Windsor Police Apologize For ‘Misstep’

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Windsor Police held its ‘Coffee With A Cop’ on June 27 at the Caffeine & Co., housed in an inaccessible building in Amherstburg, Ontario.

stairs a barrier to coffee with a cop in amherstburg, ontarioStairs at Caffeine & Co. = #Accessibility barrier! #AODAfail

Windsor, as a Proponent to the Amherstburg RFP Police Services, was informed in section 33, ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT (AODA), that it shall ensure that all its employees receive training regarding the provision of goods and services to per sons with disabilities in accordance with the AODA.

Windsor Police should have already created Accessible Customer Service policies pursuant to provincial legislation that included training:

7.(1) Every obligated organization shall ensure that training is provided on the requirements of the accessibility standards referred to in this Regulation and on the Human Rights Code as it pertains to persons with disabilities.

On February 24, 2011 the Windsor Police Service, Windsor Police Services Board, Ontario Human Rights Commission and Ontario Police College launched the Human Rights Project; Vision Statement:

The Windsor Police Service endeavours to be a professional, effective and accountable law enforcement organization that upholds the human rights and dignity of all people in accordance with the Ontario Human Rights Code. The Windsor Police Service is committed to playing its part in making Windsor a community where everyone lives, works and visits in a safe, comfortable and inclusive environment.

The Human Rights Project Final Report 2014 noted next steps:

The inclusion of human rights themes through all WPS training and the requirement to monitor training programs to ensure that human rights issues are being addressed on an ongoing basis, will assist WPS members to provide services to the public without discrimination.

As a long time accessibility advocate, I asked Windsor Police for an explanation and received the following:

“My name is Jason Bellaire and I am the Inspector in charge of our uniform patrol officers at the Windsor Police Service (WPS). I was not at the “Coffee with a Cop” event last night (due to a prior commitment); however, I am somewhat familiar with the location where the event was held. This appears to be a regretful oversight on our part as co-organizers of the event. Please accept my apology on behalf of WPS and I assure you that better consideration regarding accessibility will be given when planning future events.

We genuinely appreciate your bringing this issue to our attention and we always welcome any critical feedback from our community members, partners and stakeholders. Once again, please accept our apologies for this misstep and always feel free to contact us with any concerns. Have a safe and happy summer.”

As much as I appreciate the apology, after the fact, I would rather this type of incident not occur in the first place.

Commentary by Linda Saxon

Amherstburg Tourism Website Accessibility Issues

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Amherstburg, known for its history, not accessibility?

I officially began requesting an accessible website for the Town of Amherstburg, among other accessible amenities, in September 2002 and continued into 2016. Promises were made, as were statements that issues were addressed, but problems persisted.

Amherstburg was invited to hire esolutions when the County redesigned its site to meet accessibility standards in 2014. Leamington and Essex had already hired the web design company but Amherstburg declined. According to the town’s site, esolutions redesigned Amherstburg’s site in 2016, although it still has issues.

The new visitamherstburg.ca has accessibility issues that need to comply with provincial legislation.

Let’s Talk Amherstburg’s “website has been has been built by the team at Bang the Table Pty Ltd on behalf of Town of Amherstburg.”

How many sites do we need to pay for? Who is ensuring the town of Amherstburg complies with standards of equal access?

I do remind myself it took over a decade and a human rights complaint from me for the Amherstburg Public Library to be made accessible. Was money an issue then? NO, and I would need to be convinced it is now.

Accessibility Issues With Candidates’ Websites 2018

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Here we go again. Candidates want to reach as many voters as they can with their promises and platforms and are increasingly relying on social media to do so.

However, just like the previous campaign, there are website accessibility issues.

If so little thought is given to being inclusive, how will these candidates indicate their commitment to identifying, removing, and preventing barriers and comply with legislation?

Province-Wide Parties Debate on Accessibility and Disability Issues

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Accessibility is not exactly a buzz word during any election campaign, but we are all governed by the provincial accessibility legislation and its regulations, as well as the Human Rights Code.

And, if senior is a buzz word during the Amherstburg election campaign, the sector is directly affected by elected officials’ decisions to strengthen a commitment to people with disabilities or not.

The Centre for Independent Living in Toronto (CILT) Inc., organizer of Province-Wide Parties Debate on Accessibility and Disability Issues, invite people with disabilities and their allies from across Ontario to ask questions to each party regarding: Accessible/Subsidized/Supportive Housing, Employment, Poverty Reduction Strategies, Accessibility for Ontarians with Disabilities Act (AODA), Ontario Disability Support Program (ODSP), Education and other disability issues.

May 16, 2018, from 6 to 8.30 pm Debate Livestream Webcast: https://ryecast.ryerson.ca/72/live/1807.aspx.

Amherstburg Prioritizes History

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The province aims for an accessible province by 2025, while am800 reports that Amherstburg will focus on a historical feel.

Historically, the town of Amherstburg has not shown a strong commitment to ensuring equal access to persons with disabilities.

There are numerous examples of perpetuated barriers, from the town’s website to the town giving taxpayer dollars to not for profit organizations with barriers.

One of the most prolonged examples of a lack of commitment to barrier removal is the town of Amherstburg’s decade long resistance to making the library accessible.

The Ontario Human Rights Commission highlighted Linda Saxon v. Corporation of Town of Amherstburg (Settlement, H.R.T.O.) in its 2004-2005 annual report and summarized the case:

Linda Saxon v. Corporation of Town of Amherstburg (Settlement, H.R.T.O.)

“A settlement was reached between the Commission, the complainant and the respondent Town. The complainant made an initial complaint, on the basis of disability, because she was unable to access the Town’s library, which could only be entered via a number of stairs. The library has been renovated since the complainant filed her complaint. The Town has created a lobby at ground level with an elevator and automated doors. It also attempted to make modifications to a washroom to make it accessible. The Commission’s barrier-free design expert reviewed the renovations and found some remaining barriers, but approved of the elevator itself. The Town has agreed to implement a number of the Commission’s expert’s recommendations to improve accessibility at the Town library, namely:

  • install handrails on either side of a ramp of a specified thickness;
  • make level the threshold at an entrance;
  • request the County Library to create an accessible after-hours book depository;
  • install lever hardware on a door to the accessible washroom;
  • remove a vanity unit to provide sufficient clearance in the accessible washroom;
  • relocate the light switch, side grab bar, mirror, and paper dispenser in the accessible washroom; and,
  • replace push buttons with push plates of a larger diameter that are easier to manipulate.

As part of the settlement, the respondent has also agreed to retain a qualified consultant to provide a mandatory training session for the members of the town council on the accommodation of individuals with disabilities.”

The handrails were not installed as agreed to; in September 2005, I notified the commission that I wished to file a breach of settlement complaint against the town of Amherstburg. Within days, the handrails were replaced with ones that complied with the Ontario building code.

The council of the day routinely ignored my requests for accessibility as a priority and resisted applying for grants that stipulated accessibility was a priority for funding approval. Council’s commitment to history was obvious when it donated $710,000. to the HMS Detroit, now defunct, while the taxpayers incurred rate increases as a result.

Hopefully, stepping back in time will not mean taking a step backwards or having history repeat itself with the town defending itself against human rights complaints because it resists barrier removal and inclusion.

New Enhanced Accessible Parking Permit (APP) and Enforcement-Related Supports

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Commentary by Linda Saxon

All Chiefs of Police, Ontario’s municipalities, and the Municipal Law Enforcement Officers Association have been advised about the new enhanced Accessible Parking Permit (APP) and enforcement-related supports.

Enforcement of accessible parking infractions in Amherstburg in the past, verified by former Police Chief Roger Hollingworth, was minimal; he confirmed that Amherstburg did not have new tickets for bylaw enforcement until January 30, 2009.

In 2009, the Amherstburg Police Service issued one accessible parking infraction and one more by the spring of 2010; Hollingworth advised the town By-Law Officer may also have issued some but he did not have that information or specific information relative to the number that were contested and/or proceeded to trial and/or convictions, if any.

Since the Town of Amherstburg 2015 Public Events Manual contains outdated terminology, for example, “disabled persons parking spaces and Designated Disabled Parking spaces;” it needs to be updated to reflect the fact that the Accessible Parking Permit (APP) was renamed years ago.

And, although the manual mentions barrier free, there is no reference regarding what barrier free standard, if any, is to be implemented.

Not one member of the current council responded to my suggestions to improve and update the town’s Public Events Manual.

Taxpayers Pay For Private Firms To Obtain Public Input

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Last fall, the Wynne Government announced a controversial decision to hire the Deloitte firm for $415,000. to consult the public on the Government’s problem-ridden idea of a private accessibility certification process being established. The AODA Alliance reports that the Government is not having its own Accessibility Directorate conduct this consultation.

Amherstburg has hired MDB Insight to create a community based strategic plan for just over $36,000. According to MDB Insight’s website, ‘We have grown into Canada’s largest specialist economic development consultancy and continue to evolve to meet the needs of our clients.’

In its January 31, 2016 article, the River Town Times reported that ‘Miceli said the matter has not yet gone to the town’s economic development committee, and told town council it is in the preliminary stages. The next step will be how to engage stakeholders such as the economic development committee and the community as a whole.’

Maybe council should put the unused money budgeted for the strategic plan consultant toward hiring an expert accessible web designer to ensure, finally, that the town of Amherstburg website is accessible.

Commentary by Linda Saxon

Amherstburg Website Added To Barriers In The Burg

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The Town of Amherstburg website has been added to the new barriers in the burg page, created in conjunction with the Accessibility for Ontarians with Disabilities Act Alliance Action Kit “Picture Our Barriers” Action Kit.

Below is a screen shot of the town website taken today:

screen shot of the town of amherstburg websiteDespite my officially requesting an accessible website for the Town of Amherstburg since September 2002, changes are still needed today, March 4, 2016. There were promises to change but a real commitment has not materialized in all these years and for some strange reason, some people believe it will require funding.

I believe the well paid IT staff should be competent enough to address all the accessibility issues.

And, I wish someone would explain how a town the size of Amherstburg can afford body cameras for its police officers when larger municipalities can’t.

Considering all the financial requests council considers, money doesn’t always seem to be an issue; is it a question of priorities?

Commentary by Linda Saxon

#AODAfail

Barriers In The Burg

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A new page has been added to the burg watch: barriers in the burg will contain pictures of barriers to persons with disabilities in Amherstburg in conjunction with the Accessibility for Ontarians with Disabilities Act Alliance Action Kit “Picture Our Barriers” Action Kit.

As the AODA Alliance points out, “the Ontario Government’s effort to make Ontario fully accessible to over 1.8 million people with disabilities has slowed to a crawl, mired in lethargy and bureaucracy. A widely-respected Independent Review that the Ontario Government appointed reported, over a year ago, that Ontario lags behind schedule for full accessibility for people with disabilities and that, after ten years on the books, Ontario’s accessibility law has not made a significant difference in the lives of people with disabilities.”

For over two decades, I’ve raised awareness about the barriers in Amherstburg, at times having to resort to the human rights complaints system to ensure my equal access rights.

Yet barriers continue to exclude the full and equal participation of persons with disabilities in this community; pictures will clearly depict what those barriers are.

Commentary by Linda Saxon

#AODAfail

An End To Segregated Sheltered Workshops

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Ontario’s sheltered workshops to close forever

Ontario will eliminate provincially funded workshops where people with intellectual disabilities do menial tasks for pennies a day, says a top official with Ontario’s Ministry of Community and Social Services. The decision is the strongest statement yet from the ministry following a Toronto Star series exposing the problem. Initially, the government announced there would be no… Continue reading →

Misguided Support for Segregated Sports

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Commentary by Linda Saxon

The River Town Times reports that the Town of Amherstburg has given the go-ahead for Miracle League billboards, awaiting final OK from the county and ERCA.

The article includes comments from Mayor Aldo DiCarlo and Councillors Diane Pouget, Joan Courtney and Rick Fryer praising the work of the Miracle League and its volunteers, all misguided in my opinion.

The Ontarians with Disabilities Act 2001 (ODA), the Accessibility for Ontarians with Disabilities Act 2005 (AODA), The Universal Declaration of Human Rights, signed by Canada, the Canadian Charter of Rights and the Ontario Human Rights Code all promote integration, not segregation.

Mandatory training of Essex County Council included presentations by the Essex County Accessibility Advisory Committee that specifically addressed the full and equal participation of every member of society and attitudinal barriers that interfere with the human right to do so.

Has anyone wondered why there was only one Miracle League in Canada? Has anyone wondered if negative stereotypes were being perpetuated?

As an accessibility advocate, I have often criticized the Town of Amherstburg for its lack of commitment to removing barriers in the community, including attitudinal barriers. As a few examples: for the past thirteen years I have advocated for an accessible town website, for accessible voting stations, for an accessible front entrance to the town hall – would any other minority group tolerate an enter at the back sign? No progress regarding these items was made to this day.

In my opinion, the approval of these billboards indicates to me that council needs to learn how to provide a more inclusive community in terms of full and equal access to recreation, festivals, communications, facilities and more.

Kathie Snow, of Disability is Natural, and a previous keynote speaker at the Essex County Accessibility Advisory Committee Accessibility Workshop has published several informative articles on her site, including Separate And Unequal, about segregated sports, which I highly recommend.

All the information is readily available in legislation and resources; those should be guiding council’s actions, not emotions and misguided intentions.

Accessibility Concerns Misunderstood

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Commentary by Linda Saxon

In a letter to the editor, River Town Times, April 8, I expressed my concerns regarding town council’s pre-approval of grants to four community organizations: the Park House Museum, North American Black Historical Museum, Amherstburg Community Services and the House of Shalom Youth Centre.

It would appear, in a letter the RTT published this week from Kathy DiBartolomeo, Amherstburg Community Services, that my concerns were misunderstood.

To reiterate, council is using taxpayer dollars to grant these requests, despite a well-publicized 46 million dollar debt and promises of fiscal responsibility to control and/or reduce it.

Ms. DiBartolomeo believes that my “concern over the town’s website and accessibility to information and the importance of all of the agencies and organizations that receive community grants are two different issues.”

I disagree. Council has not found money over the past twelve years to ensure the town’s website and its documents are universally accessible, but community organizations have received approximately $360,000.00 in grant funding in that time frame.

Policy F10-Grants to Community Groups, enacted May 25, 2005 and amended September 22, 2008 is another outdated municipal policy that needs to be updated.

Council should include accessibility criteria as a requirement when evaluating grant requests from organizations. Additionally, council needs to enact a municipal policy that no public funds will ever be used to create or perpetuate barriers against persons with disabilities.

Because of a lack of an accessibility requirement, shamefully, council has committed taxpayers’ dollars to four organizations that maintain websites with accessibility issues.

Town council approves $27,500 in community grants

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Ron Giofu reported in the River Town Times that “Elected officials voted unanimously Monday night to pre-approve the grants as part of the 2015 budget, noting the value the agencies and organizations that requested the money give to the community.”

Councillor Jason Lavigne was quoted as saying, “I’m going to fund these groups no matter what.”

Firstly, it’s the taxpayers that are funding these groups, thanks to council’s decision, which I disagree with. I’d rather personally decide what, if any, organizations receive my donations. Accordingly, the organizations could extend their fundraising activities to seek more donations from those supporting individuals and/or corporations instead of requesting taxpayer funding.

Secondly, given Amherstburg’s much publicized debt crisis, council knew it would be faced with tough decisions during last fall’s municipal election campaign when we heard numerous promises of fiscal responsibility.

Councillor Leo Meloche was also in favour of keeping the groups funded, suggesting that town vehicles that need replacing be stretched out for another year.

Has accessibility also taken a back seat yet again? Council has not found money over the past twelve years to ensure the town’s website and its documents are universally accessible, nor has it demonstrated a strong commitment to a more inclusive community.

Council concluded these agencies and organizations are of value to the community, but council should include accessibility criteria in its evaluation of monetary requests.

Last fall I asked the candidates if they would commit to a municipal policy that no public funds will ever be used to create or perpetuate barriers against persons with disabilities. A range of opinions was expressed by those who chose to answer, but the most impressive response was candidate Joshua Rene’s, who said, “I am frankly surprised that this question still has to be asked.”

I still strongly believe a policy is needed so council can consider the impact of its decisions on everyone, including persons with disabilities.

Commentary by Linda Saxon

More Comments on $12,000.00 Poll From Members of Council

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Members of Amherstburg Town Council were advised of the Poll results that indicated 75% felt council should not have spent $12,000.00 on the law firm.

Additionally, I offered my personal opinion: “has council established a precedent whereby it acts on someone’s suggestion and/or offer? an RFP should have been issued. regardless, if we can afford to spend $12,000.00 on what might prove to be a duplicate process, then there is money to spend on improved accessibility at the town hall, truly making the town’s website accessible, and offering increased accessibility through internet voting.”

In addition to Councillor Leo Meloche’s response, the following replied.

Councillor Rick Fryer: Thank you.

Councillor Diane Pouget did not comment on accessibility improvements, but responded: Thanks Linda.  I stand by my decision. Please feel free to call if you wish to discuss.

Mayor Aldo DiCarlo:  Since my voting position has been covered by all of the area’s media outlets, I don’t think I need to get into it again.  Council has made a democratic decision and I am obligated, as the Mayor, to move that decision forward.

This voting process does not provide for any precedent that I am aware of.  Council is still bound by the procedural by-law in place.

The Town continues to work towards a fully accessible website.  It remains a priority that will require funding to accomplish.

Although I know these comments don’t explicitly answer your questions, I hope it provides some more clarity of Council’s actions.

Commentary by Linda Saxon

Councillor Leo Meloche’s Comment on $12,000.00 Poll

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Members of Amherstburg Town Council were advised of the Poll results that indicated 75% felt council should not have spent $12,000.00 on the law firm.

Additionally, I offered my personal opinion: “has council established a precedent whereby it acts on someone’s suggestion and/or offer? an RFP should have been issued. regardless, if we can afford to spend $12,000.00 on what might prove to be a duplicate process, then there is money to spend on improved accessibility at the town hall, truly making the town’s website accessible, and offering increased accessibility through internet voting.”

Councillor Leo Meloche did not comment on accessibility improvements, but responded: “Polling questions can be formulated to achieve a desired result. The question should have been … Are you agreeable with a Council’s decision to mount an opposition against the proposal that involves the potential closing of the high school in our town. I will make no further comment on the issue. I stand by my decision.”

I replied to Meloche: “your question could have been asked prior to council’s decision and maybe if the town’s website becomes accessible after my asking for it for 12 years, council could post its own polls.

since i asked for input after council’s decision, your question is moot.”

Commentary by Linda Saxon