Question: As you know, Open Air remains a contentious issue, especially because of Councillor Crain’s motion to not revisit it until the end of this term.
Will you remove barriers that deny people with disabilities equal access to the community when streets are closed during Open Air weekends?
Stephanie POuget-Papak answer: Thank you for your patience as I work through my emails.
Open Air is a contentious issue that has left our community divided. The answer to your question is not as simple as “yes” or “no.” I have had the opportunity to experience Open Air from several different perspectives:
– As a family member: I have visited the downtown with my family and enjoyed the activities.
– As someone enjoying an evening out: I have experienced the restaurant scene with my spouse and had positive experiences.
– As a historian: I designed the Sunday Heritage Tours and led several Coffee and Culture discussions that received positive feedback from both tourists and local residents.
– As a business owner (speaking only from my own experience): I witnessed a decline in daytime visitation, difficulties for some seniors in accessing the building, and the financial impact that accompanied those challenges.
– Through an accessibility lens: Having had to learn how to walk again at age 15 following bilateral knee surgery, I understand that accessibility needs are not always visible. There are still days when I experience mobility challenges, and the lack of nearby parking had at times made it difficult for me to reach my former workplace, forcing me to work from home or take the day off. I think people sometimes forget that not everyone with accessibility needs qualifies for, or has, an accessible parking permit.
– As a citizen: I have also experienced the frustration of being unable to access side streets and becoming stuck in traffic on the main road when trying to run unexpected errands.
I have seen the benefits that Open Air brings in the evenings, particularly for our restaurants. These businesses employ many local youth and contribute to job creation in our community. In the tourism and hospitality sector, the revenue generated during peak season often helps businesses survive the slower off-season months. When businesses remain strong, they contribute to the tax base, which helps reduce pressure on residential property taxes.
This weekend I spoke with a family whose grandparent uses a wheelchair. They told me that they look forward to visiting downtown during Open Air because it helps their loved one “get out of the house” and enjoy being around people. At the same time, I recognize that not everyone has the support of a caregiver or the same ability to navigate the event comfortably.
I believe our lived experiences shape our opinions, needs, and emotions. Because of that, Open Air is unlikely ever to be an issue on which everyone agrees completely.
Would I advocate for eliminating Open Air? No. However, I also do not believe the current model fully reflects the diverse needs of our community. I think it can be improved in ways that better support accessibility while continuing to benefit businesses, tourists, and residents who enjoy the program.
Realistically, any new or long-term decision should be informed by a review of the 2026 season’s data, including attendance, economic impact, accessibility concerns, and associated costs. With that in mind, here are a few ideas worth exploring (not promises):
– Keep the same number of weekends, but limit closures to Friday and Saturday evenings, when foot traffic is highest.
– Convert Dalhousie Street to one-way traffic during Open Air, allowing one lane for restaurant patios and the other for accessible drop-off and pick-up areas, subject to safety and cost assessments.
– Reduce the overall number of Open Air weekends to create a stronger concentration of activity and demand, although this option may not adequately address the accessibility concerns being raised.
With more than 23,000 residents, we have more than 23,000 different needs and perspectives. My challenge is not to choose one group over another, but to find a balanced approach that supports accessibility, local businesses, (in this case) tourism, families, youth, elderly, and the overall well-being of the community.
I would be interested in hearing your personal experience and what specifically makes Open Air difficult for you to navigate (for example, the parking, walking, distance etc…) this could help form a better argument should the opportunity arise.
Thank you again for reaching out and sharing your concerns.
Candidates that haven’t answered yet:
Molly Allaire
Frank Cerasa