Refrain From Contacting Members Of Council For Information?

I’m researching obtaining information from the Town of Amherstburg.

Has anyone been asked to refrain from contacting members of council for information and rely on the MFIPPA process?

Open government is of interest to me and has been since the 1990s when Amherstburg Police FOI Coordinator Bart DiPasquale routinely denied my requests for information.