Amherstburg Fire Department Website Issues

Privacy and Accessibility are two concerns when using the Amherstburg Fire Department website.

Privacy

The site lacks a Notice of Collection and use of personal information.

Section 29(2) of the provincial MFIPPA Act state that when collecting personal information, unless an exception applies, an institution must provide the individual to whom the personal information relates with notice which includes specific details on the following three requirements:

    • the legal authority for the collection;
    • the principle purpose(s) for which the personal information is intended to be used;
    • the title, business address and telephone number of a person employed by the institution who can answer questions about the collection.

In response to a concern that personal information was shared with unaffected parties, Fire Chief Montone stated, “When you make an inquiry to my office, I have always, and will always include members of my staff and the corporation I represent who are very aware of the confidentiality and sensitivity required and expected…”

Accessibility

As for accessibility issues, Aaron Peterson, Web & Print Boutique responded, “The website passed WCAG Level AA when we built it.”

Paula Parker and John Miceli mentioned third party vendors at a September 14, 2020 council meeting, In response to a request for a list of vendors Ms. Parker stated, while this review is underway and not yet complete, I cannot at this time provide a thorough list.  A report is expected to be available in 2021 with suggestions from Administration for efficiencies in service delivery and a streamlined approach to web content delivery.”

An FOI request on the matter is outstanding.

Amherstburg Fire Department Audit Recommendations

CKLW AM 800 News reports today that, “Following an audit of the Amherstburg Fire Department, the Office of the Fire Marshall and Emergency Management has come up with 27 recommendations that address everything from level of service and risk assessment to records management and public education.