The shopamherstburg.ca site has accessibility issues that need to be addressed, which makes me wonder – was accessibility included in any RFP?
There is no accessibility statement on the site, nor does the company that designed the site have any accessibility related information on its site.
One can ‘search’ to find a business but unfortunately, there is also no information regarding accessibility of individual businesses, something people need to know – both residents and tourists.
For example, there are two dollar stores in town, but the Dollar Tree is the only one i visit because of its push button doors and wide uncluttered aisles.
I expect the building department to adhere to its ‘minimum requirements’ position, but I would remind everyone that the Ontario Human Rights Code supersedes all legislation in Ontario.
If businesses want to attract more customers, they need to be more accessible; otherwise, I shop out of town.
Commentary by Linda Saxon