Tall Ships Not Accessible To Everyone

The historic Town of Amherstburg continues celebrating the bicentennial of the war of 1812 with the “Coastal Trails Sails To See Tall Ships Festival” in late August.

Promotional information is included on the town’s website, along with another site devoted to the war of 1812 events; there was no mention of accessibility so I submitted an online inquiry to ask if the tall ships were barrier free and accessible to people with disabilities.

Shortly afterward, I received an email response and was advised, “Due to the historic nature and design of Tall Ships, wheelchairs cannot be brought on board the ships. Any guest with disabilities may board a ship, as long as they can stand and walk on their own or with the assistance of a companion. For wheelchairs, the ships are available for viewing from dockside, not on-deck. In addition, there are multiple exhibits and activities that are being organized dockside, including Parks’ Canada’s 1812 On Tour and storytelling/theatrical experiences.”

Pursuant to section 5(2) of Ontario Regulation 191/11, I subsequently emailed members of town council and inquired if there was a determination that “it is not practicable to incorporate accessibility criteria and features when procuring or acquiring goods, services or facilities” in relation to the tall ships and I requested an explanation if there was.

I received an email from someone who did not state his position, but I assumed he was a town employee as throughout his email he referred to a collective we and our; his response was, “Tall Ships are not, traditionally or technically, universally accessible by design. To my knowledge there is one, or possibly two, ships in the world that are specifically crafted to offer some level of accessibility. I’ve been able to find information on one:http://www.jst.org.uk/lord-nelson.aspx and read an article that indicated there was a second ship in existence but I cannot find its name. The Lord Nelson is currently sailing in the waters of Australia and New Zealand.

The Tall Ships that we have procured are part of a tour called the “Tall Ships Challenge – Great Lakes 2013” which is operated by a company known as Tall Ships America. Our opportunity to procure the Tall Ships that will be visiting us came as a result of this Tour that stretches geographically from Brockville, Ontario to Duluth, Minnesota and includes 14 ports-of-call. In essence, our opportunity to host this event was tied to the ships that are involved in this Tour as opposed to being selected based on their individual merits – whether that be universal accessibility, size, design, port-of-origin or other criteria.

Despite being unable to guarantee equivalent access to the decks of the Tall Ships visiting our ports for all potential patrons of the event, we felt that we would be able to provide opportunities for accessible viewing from shore. Our plans include a volunteer-staffed and clearly stanchioned area that will be reserved on shore in very close proximity to the ships to ensure the best possible viewing for patrons who are in need of this opportunity. Ancillary events that are part of the festival have been located to provide as much opportunity for universal accessibility as King’s Navy Yard Park allows.

As a result of this inquiry it has come to our attention that these plans and opportunities have not been included on our website describing the event – this has been, or will be, rectified immediately.

My hope is that this email offers a satisfactory explanation of not only why it was not practicable to incorporate accessibility criteria and features into the deck viewing portion of our visiting Tall Ships, but also our rationale for proceeding despite this lack and the steps we have taken to supplement event logistics to the best of our ability.”

I emailed back and mentioned there was only a reference to ‘accessible viewing’ from shore and asked what contingencies are in place for people with visual and hearing disabilities. I further relayed that information on the 1812 website relative to ‘wheelchair access’ is relegated to the last day of the event only; same for the town’s site, and there is still no alt text for jpegs on the town’s site. I mentioned that I also couldn’t find a reference anywhere to accommodating the needs of people with disabilities either visiting the town’s festivities or accessing information on the web.

Although I did not receive a response to my last email, information pertaining to wheelchair accessibility is now listed under a separate heading titled ‘additional information’ at the bottom of the site’s event page; there are still insufficient descriptors or none at all for the images, despite my numerous requests for an accessible town website over the past decade.

I do not support my taxes being used toward events that are not accessible to everyone.

Tall Ships To Visit Amherstburg, But Are They Accessible?

In an online feedback form submitted today I asked, “are the tall ships barrier free and accessible to people with disabilities?”  Christopher Laforet, Office Manager of Tourism Windsor Essex emailed this response, “Due to the historic nature and design of Tall Ships, wheelchairs cannot be brought on board the ships. Any guest with disabilities may board a ship, as long as they can stand and walk on their own or with the assistance of a companion. For wheelchairs, the ships are available for viewing from dockside, not on-deck.

In addition, there are multiple exhibits and activities that are being organized dockside, including Parks’ Canada’s 1812 On Tour and storytelling/theatrical experiences.”

Information relative to the tall ships’ visit to Amherstburg in late August is posted on both the town’s and the War of 1812 web sites; unfortunately, there is no text alternative to pictures on either site although numerous requests to make the town’s web site accessible to everyone have been previously made.

UPDATE: An August 23 email from Dean Collver explains why it is not practicable to incorporate accessibility criteria and features when procuring or acquiring goods, services or facilities:

“Tall Ships are not, traditionally or technically, universally accessible by design. To my knowledge there is one, or possibly two, ships in the world that are specifically crafted  to offer some level of accessibility. I’ve been able to find information on one:http://www.jst.org.uk/lord-nelson.aspx and read an article that indicated there was a second ship in existence but I cannot find its name. The Lord Nelson is currently sailing in the waters of Australia and New Zealand.

The Tall Ships that we have procured are part of a tour called the “Tall Ships Challenge – Great Lakes 2013” which is operated by a company known as Tall Ships America. Our opportunity to procure the Tall Ships that will be visiting us came as a result of this Tour that stretches geographically from Brockville, Ontario to Duluth, Minnesota and includes 14 ports-of-call. In essence, our opportunity to host this event was tied to the ships that are involved in this Tour as opposed to being selected based on their individual merits – whether that be universal accessibility, size, design, port-of-origin or other criteria.

Despite being unable to guarantee equivalent access to the decks of the Tall Ships visiting our ports for all potential patrons of the event, we felt that we would be able to provide opportunities for accessible viewing from shore. Our plans include a volunteer-staffed and clearly stanchioned area that will be reserved on shore in very close proximity to the ships to ensure the best possible viewing for patrons who are in need of this opportunity. Ancillary events that are part of the festival have been located to provide as much opportunity for universal accessibility as King’s Navy Yard Park allows.

As a result of this inquiry it has come to our attention that these plans and opportunities have not been included on our website describing the event – this has been, or will be, rectified immediately.

My hope is that this email offers a satisfactory explanation of not only why it was not practicable to incorporate accessibility criteria and features into the deck viewing portion of our visiting Tall Ships, but also our rationale for proceeding despite this lack and the steps we have taken to supplement event logistics to the best of our ability.”

Accessibility After The Cart

reprinted from the Amherstburg Echo

RE: Town council to discuss bylaw exemptions to allow horse and buggy business in Navy Yard Park

With the exception of Councillor Diane Pouget, shame on council for putting accessibility after the cart. In particular, shame on Councillor Bart DiPasquale, a member of the town’s accessibility advisory committee, for not representing the rights of residents with disabilities.

After having appeared before council for the past ten years to raise accessibility issues, critique the town’s annual accessibility plan, and to question the town’s commitment to accessibility, I once again question council’s rationale for its action – the town has an obligation to ensure the safety of all its residents, including persons with disabilities and equal access to its amenities.

Randy Fasan, as a business owner, is also subject to the Accessibility for Ontarians with Disabilities Act and its Regulations and the Ontario Human Rights Code. Will customers with disabilities be able to access his business, provide feedback in an accessible manner and will he change his website to make it accessible?

Fasan is quoted as saying, “if I have to abide by these bylaws as they stand today I am going to have to move to another town or discontinue any type of business to Amherstburg.” I’d like to know how he assumed he did not have to comply with the bylaw in the first place.

Making an amendment to exempt a business from a bylaw that has not been prosecuted while operating in violation of the bylaw for years sets a precedent for anyone to ignore any town bylaw and illustrates council’s disregard for the safety of its residents.

Linda Saxon

also published in Accessibility News

Exemptions Discussed For Horse and Buggy in Navy Yard Park

According to the Amherstburg Echo, Administration will meet with horse and buggy owner, Randy Fasan, to allow him to continue his business in the Navy Yard Park. Fasan acknowledged the park’s passive nature and advised that he’s “worked with the parks department for the last few years.” That work included widening of sidewalks and working on improving turns for the horses and carriage.

Amherstburg Accessible Customer Service Feedback Form

ONTARIO REGULATION 429/07 made under the ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT, 2005, outlines the Accessible Customer Service Feedback process in section 7.  (1)  Every provider of goods or services shall establish a process for receiving and responding to feedback about the manner in which it provides goods or services to persons with disabilities and shall make information about the process readily available to the public.

I find the town’s web site difficult to navigate and the link to the Amherstburg Accessible Customer Service Feedback Form on this page is broken.

To Locate the Amherstburg Accessible Customer Service Feedback Form:

Visit www.amherstburg.ca

Click on residents

Click residents tab at top

Click accessibility on the left side bar (not in alphabetical order)

Click customer service under accessibility on the left side bar

Scroll down until you find the link to the Accessible Customer Service Standards Policy

The feedback form is the last page of the policy.

Note: it doesn’t state any action will be taken, just that feedback will be responded to within three (3) business days of its receipt by the Town.

De railed

At the April 18, 2011 Council Meeting, Council directed Administration to proceed with installation of the hand railings in Rink A of the United Communities Credit Union for a cost of no more than $4,000.00.

However, rails will not be installed; The Amherstburg Echo quoted Rick Daly, “Installing these railings as directed would put the town in violation of the Ontario Building Code as well as the Ontario Fire Code.”

UCCU complex accessibility question

on october 11, 2011, i emailed brenda percy, town clerk and requested documentation to support the claim that the UCCU is a fully accessible facility; she initially did not address my request, but then advised, “With regard to documentation to support the claim – I do not have that type of information but will inquire.”

on october 31, 2011, i emailed to inquire about the status of her inquiries; she replied, “Your question has been relayed to the appropriate manager and it is my understanding correspondence is being drafted.”

on november 7, 2011, brenda percy emailed me a copy of letter dated november 7, 2011 from Cindy Burkhour, MA, CTRS, CPRP, Access to Recreation, Jenison, Michigan, the consultant used in UCCU Centre regarding accessibility of the complex.

on november 8, 2011, i requested brenda percy to make further inquiries for documentation, including reports, correspondence, accessibility audits, council minutes, committee minutes, departmental minutes and reports, etc.,  that correspond with any earlier claims that the UCCU complex is accessible.

about two hours later, brenda percy replied, “the correspondence provided should satisfy your request. For any additional information, please feel free to search the public archives available on the Town website at www.amherstburg.ca

i subsequently requested that my request and emails be placed on council’s agenda for the next meeting and the response was, “will do.”