Amherstburg library accessibility journey

The town of Amherstburg installed a plaque in the library lobby crediting others with my accomplishment.

The town remained silent during the ten years I requested equal access to the library, as documented in the Ontario Human Rights Commission’s Investigative Report.

Throughout the decade, the town pursued funding for other projects like a marina and arena, despite accessibility being the number one priority stipulated in the government grants.

Then-Mayor Tony DiBartolomeo said publicly if someone filed a human rights complaint they would be forced to do it.

I filed a human rights complaint and the town was forced to take the action it should have taken more than a decade earlier.

An elevator was installed and accessible parking spaces were designated.

The Ontario Human Rights Commission highlighted some significant cases in its 2004 Annual Report, including:

Linda Saxon v. Corporation of Town of Amherstburg (Settlement, H.R.T.O.)

A settlement was reached between the Commission, the complainant and the respondent Town. The complainant made an initial complaint, on the basis of disability, because she was unable to access the Town’s library, which could only be entered via a number of stairs. The library has been renovated since the complainant filed her complaint. The Town has created a lobby at ground level with an elevator and automated doors. It also attempted to make modifications to a washroom to make it accessible. The Commission’s barrier-free design expert reviewed the renovations and found some remaining barriers, but approved of the elevator itself. The Town has agreed to implement a number of the Commission’s expert’s recommendations to improve accessibility at the Town library, namely:

  •  install handrails on either side of a ramp of a specified thickness;
  •  make level the threshold at an entrance;
  •  request the County Library to create an accessible after-hours book depository;
  •  install lever hardware on a door to the accessible washroom;
  •  remove a vanity unit to provide sufficient clearance in the accessible washroom;
  •  relocate the light switch, side grab bar, mirror, and paper dispenser in the accessible washroom; and,
  •  replace push buttons with push plates of a larger diameter that are easier to manipulate.As part of the settlement, the respondent has also agreed to retain a qualified consultant to provide a mandatory training session for the members of the town council on the accommodation of individuals with disabilities.

The Burg Watch Is 14 years old

In 2011, right after the 2010 election, I became Amherstburg’s first local blogger. Having a record to review to make more informed decisions about future candidates was my goal.

I was also the first one to facilitate questions to the candidates, for which I endured threat of legal action and harassment.

Some candidates ignored me while others were happy to answer. Even though I allowed for generous deadlines, one claimed she couldn’t meet it. Funny how she posted about 45 tweets in the same time frame; I discovered just how nasty some people are.

Another candidate was nasty when I shared my observations of what appeared to be a slate. (I’m sure there will be more commonalities among candidates in 2026. The facts are not my opinion).

As a person with disabilities, and an advocate, I let candidates know about their inaccessible campaigns. Anyone excluding a marginalized community, while hypocritically campaigning to represent everyone, wouldn’t get my vote. Attitudinal barriers are obvious.

In 2014, the three candidates who created websites had accessibility issues. In 2022 more candidates used social media yet didn’t provide accessible information, even after I pointed it out to them and after they received information about conducting accessible campaigns. Lori Wightman’s website had accessibility issues in 2018 and 2022. 

Noteworthy about the 2022-2026 council:

  • the more restrictive procedural by-law limiting citizen participation; delegates can only speak to an issue that’s listed on the agenda and if it’s accompanied by an admin report or a by-law.
  • Councillor Crain and Deputy Mayor Gibb voted a couple of times against audience members speaking to council.
  • the amount of time some council members spend on self promotion while ignoring emails from residents.
  • failing to meet the January 1, 2025 AODA deadline.
  • no decision on an inaccessible town hall.
  • claims of inaccessibility at the library without accountability for statements (Councillors McArthur and Allaire).
  • pickleball – almost $500,000.00 June 2023: ‘The motion has passed now the thorny issue of how do we pay for it?’ said Mayor Prue. (yes, money is found for some things).
  • a future fire hall being slowly built

Unchanged Common Themes:

  • lack of decorum (I blame a lack of leadership for allowing the incivility)
  • council 4-3 divisions
  • excessive kudos to staff
  • staff participation in council meetings
  • demands for FOI requests
  • a high number of in-camera meetings
  • lack of public consultation
  • preferential treatment (some items get moved quickly)
  • over expenditures
  • police costs
  • ableism
  • lack of commitment to accessibility – a decades old issue.

Thank you to those who continue to follow, stay connected and share my vision of a more inclusive community.

In Protest Of Amherstburg Hosting Essex County’s Accessibility Fest-for-all

The first edition of Barriers In The Burg was created in protest of this event meant to celebrate accessibility and inclusion but Amherstburg is not an inclusive community.

Barriers create exclusion and isolation and requests to remove them continue to be ignored, dismissed and minimized.

Segregation is shameful. It’s 2025 but people with disabilities, the largest minority, still face marginalization, tokenism, ableism, attitudinal barriers and euphemisms like ‘people of all abilities.’

Rich Donovan, 4th AODA reviewer, hand picked by the provincial government, said, “I think the root of this problem is decades of discrimination, starting with eugenics, which was a state-supported approach to eliminate disability in some countries. We can’t forget that reality and that’s what’s at the base of these issues.” 

Amherstburg contacted Essex County to host the 2025 event. What will the town showcase? An inclusive playground where there’s a trip hazard to get to it? An outdated, segregated wheelchair swing under lock and key without any signage to indicate how to access it? Any inclusive recreation aside from the Miracle League?

Is that the extent of Amherstburg’s display?

As Mayor Prue declared, ‘this town has not been compliant.’

Essex County’s Fest-for-All: A Call for Action on Accessibility

We need action, not more rhetoric.

From the Essex County News update about the Essex County Accessibility Advisory Committee’s ‘Fest-for-all’.

“Amherstburg is honoured to host this event and there’s no better place to host it than the Libro Centre – an accessible facility and the home of Canada’s first ever Miracle League,” said Amherstburg Mayor Michael Prue. “There will be something for everyone at this amazing festival and it is my hope people come to Amherstburg from far and wide to learn more about accessibility issues and the importance of building inclusive, barrier-free communities.”

Mayor Michael Prue

Well I have been advocating for over 3 decades for accessibility by delegating, emailing, blogging, and writing letters to the editor. I resorted to a human rights complaint against the town to gain equal access to the library following my 10-year campaign.

Both staff and members of council, other than Councillor Pouget, have dismissed the existence of Open Air barriers. The number one complaint in the residents’ Open Air survey is accessibility but council did not take any meaningful action about it.

Councillor Crain

  • was the sole opposition to a residents’ Open Air survey, stating they’ve done an Open Air survey for residents and businesses so he felt it would waste staff time. CAO Critchley confirmed there was no resident wide survey. 
  • Crain was part of the team that created the THRIVE Open Air white paper; from the THRIVE website, ‘We believe that it should be a permanent summer feature.’ 
  • During the 2022 campaign, Crain said yes to removing barriers during Open Air; it is important that all members of the community can experience Open Air. If there are particular barriers in place, I am more than willing to investigate further and help find a solution.
  • Crain also said he didn’t even think Open Air should have been a topic of discussion, that they shouldn’t even be discussing this every year because eventually it’s going to be nothing. 
    • During the November 21, 2024 Economic Development Advisory Committee Meeting Crain moved, McArthur seconded That:
      1. The report on the Open Air including the Business Survey and Open House BE RECEIVED for information; and
      2. Council SUPPORT the continuation of Open Air, in the same format, same times, and same duration, for the remainder of the current term of Council.
    • During the November 25, 2024 council meeting, Crain moved, and McArthur seconded That:
      1. The report on the Open Air including the Business Survey and Open House BE
    • RECEIVED for information; and
      2. Council SUPPORT the continuation of Open Air, in the same format, same times, and same duration, for the remainder of the current term of Council.

Councillor McArthur

  • volunteered to be on the Amherstburg accessibility committee
  • has championed Open Air.
  • McArthur said everybody he talked to loves Open Air the way it is.
  • McArthur stated how families come together, and he didn’t want to take that away from people. (Yet children with disabilities that can’t equally access play areas can’t come together with families, so they have that opportunity taken from them).
  • During the 2022 campaign, McArthur said if there are persisting issues with accessibility, let’s work collaboratively to address them in consultation with the Town’s Accessibility Advisory Committee.

Deputy Mayor Gibb

  • publicly admitted he’s a huge fan of Open Air.
  • Gibb stated he was ‘proud to say that I did complete the ADOA training that was offered to all members of council and I hope to put what I learned into practice not only in my “municipal life” but also in my personal life.
  • And then he said, “to me, Open Air makes the downtown more accessible for people with in at least in wheelchairs because I’ll tell you right now, try and push a wheelchair down one of those downtown sidewalks and you’ll see exactly what I mean.”
  • am800 2024, Gibb said, “”It’s family friendly, it’s free, it’s pet friendly, it’s accessible so we just want to invite all of Windsor and Essex County to come out to Amherstburg and get together and have a great time.”

Mayor Prue

  • broke the tie vote in favour of 14 weekends for 2023.
  • in 2023 Prue said, I have been to every single one of these events and probably most of the Open Air weekends; not all of them, but most of them. I have never seen any problem with access. My wife is the chair of the accessibility committee. I have discussed it with her she has never once said that there was any accessibility problem brought to that committee or anyone on the committee. I know there was one complainant, but I don’t necessarily agree with what’s being said. (aside from my complaint, council was advised that there was a member of the community who felt that there were barriers).
  • On the rainbow crosswalk, Prue said, ‘WE ARE AN INCLUSIVE COMMUNITY. GET USED TO IT’. “It helps to reinforce what an inclusive community is all about.” “I’m very proud of this town and foresight and the inclusivity that people have shown.”
  • On the dog park, Prue said it ‘reflects our commitment to creating a vibrant and inclusive community for all residents, including our beloved canine companions.’
  • On the Salty Dog patio, Prue said I am sorry that some people are not getting out of the way when someone comes by with a cane or a walker or a wheelchair, but what difference would it make if there was two cars there instead of the patio? If they won’t get out of the way on the sidewalk, they won’t get out of the way. And so I think a business case has been made, and I do believe that is in the best interest of the town to be a welcoming and friendly place for people to sit out and have a meal in the sun.
  • During the 2022 campaign, one of Prue’s priorities was, ‘Ensure all town buildings are accessible to facilitate an open and inclusive municipality.’ 
  • Prue referenced the AODA in 2023 and said in this town, we have not brought it into force. 
  • In 2025 Prue referenced the AODA and said, ‘this town has not been compliant. And I have promised, as mayor, and the council has promised, that we will hence for, hence forward, going forward, always be AOD compliant. And I want people to know that the those who have disabilities have every right to use every one of the services in this town, the same as everyone else.’
  • On the sign by-law in 2025, Prue said I don’t mind the signs. I don’t mind them, provided they are AOD compliant. I will never, never support a sign that is blocking someone who is blind, in a wheelchair, a mother in a carriage, with a carriage. I will never, ever support that sign on the street, because those people have rights, same as all of us. They’re not different. They have rights, and their rights, I think, supersede the rights to be safe, supersede the rights to make money.

    Anne Rota
  • was ordered to take human rights training following a human rights tribunal hearing
  • on Open Air, said, ‘there are no barriers in open air. There are not. Please come down and have a look. I know that for a fact. It’s not just the golf cart. We’ve actually opened up our arms if someone needs to get through. We’ve never had one complaint. That’s the honest truth in three years, and I’m sure we would have.’

Multi-Year Accessibility Plan Survey Errors

Aside from errors and the misspelling of Cholchester, my opinion is that the survey does not seek meaningful feedback.

The title on ‘talk the burg’ is, Year 3 Multi-Year Accessibility Plan Survey, but then it states Year Two: “The Town of Amherstburg needs your feedback to assist with the Year Two Public Consultation on the Multi-Year Accessibility Plan.”

It states, “This year’s focus will be on five key areas” but lists only three:

  1. Parkland/Trails and bench placement;
  2. Recreation/Play Equipment and its placement;
  3. Accessible Street Parking.

Another error is the date; it states, “All surveys must be received by Tuesday, July 3, 2025.” It should read Thursday, July 3.

As for the survey questions, under the heading, Parkland, Trails & Recreational Amenities, did you use a bench on multi-use paths or trails, where, was it conveniently placed?

Same if you used a bench in a park.

Under the heading, Recreation/Play Equipment, if anyone in your household requires accessible playground structures, which parks you use, if placement of accessible playground elements was conveniently placed.

Under the heading, Accessible Street Parking choose your primary and secondary means of travelling in town: car, bus, taxi, walk, mobility device, other and if you require accessible parking, what percentage of the time you locate a spot, or select ‘I do not require an accessible parking,’ (space missing) which shouldn’t be a choice if you selected yes to requiring accessible parking.

There’s a fourth heading, not listed, for Communication. The accessibility advisory committee has focused on an Aphasia Friendly initiative this past year; the town applied for and received a $16, 375. provincial grant to “raise public awareness and enable change in all aspects of public life. The Town of Amherstburg has partnered with Aphasia Friendly Canada and the Cognitive Neuroscience Laboratory at the University of Windsor with the goal to establish Amherstburg as the country’s first Aphasia Friendly community.” I have reached out to the group a few times but my questions remain unanswered.

Under the heading, Communication the survey asks for self-identification of having a communication disability and what is used to communicate with people outside the home, such as at a business or the municipality (the assumption is that one doesn’t use communication aids in the home I guess). Selections include sign language, electronic device, cards, personal assistance, other, and ‘I am not a person with a communication disability’ which, like the parking question, shouldn’t appear if the answer is yes.

There are two unrelated questions pertaining to your awareness of and attendance at last year’s inaugural Accessibility for All event at Cholchester Harbour in Essex. (The proper event title is, “Accessibility Fest-for-All”) and the same for the 2025 event at the Libro.

Still Silence From Council Members Allaire, McArthur and Gibb

Council members Allaire, McArthur and Gibb alleged there were deficiencies at the Amherstburg Library during council meetings but none have answered my questions about their statements.

Following the February 14, 2025 presentation to Amherstburg town council by Essex County Library Board Mr. Joe Bachetti, Councillor Donald McArthur said, ‘in terms of the one thing there the redesign of physical spaces to promote flexible, welcoming branches that are accessible and modern, I think there must be some challenges in Amherstburg. We have a beautiful building, but it’s not as modern as accessible I don’t think as it as otherwise might be ideal. 

During the April 14 council meeting, Councillor Molly Allaire said she would like the library to have a new place ‘that’s accessible’ and our library service is small and ‘not as accessible as we want it to be,’ and ‘its challenges are inaccessibility.’ 

During the April 14 council meeting discussion, Gibb said, ‘it’s certainly not, well, I’m not gonna say it’s not accessible; it certainly has challenges with the tall shelves. It’s better if you can spread them out and have shorter shelves.’ 

EMAILS TO COUNCIL MEMBERS:

Allaire: During last night‘s council meeting, you said you would like the library to have a new place ‘that’s accessible’ and our library service is small and ‘not as accessible as we want it to be.’ Would you please explain how this library is not accessible? Is this just your opinion? Or did you obtain an expert opinion? Can you cite an authority for your statement or a basis? And who is we? Are you referring to any standard regarding what you want it to be? Emailed April 15, followed up April 18 and 21.

McArthur: During a council meeting earlier this year you referenced an accessible library. Do you consider the current library inaccessible? If so, in what way? Is this your personal opinion? Or did you obtain an expert opinion? Emailed April 16, followed up April 19 and emailed Following up. Since you spoke about accessibility of the Jack Purdie Park trail at the April 14 meeting, I thought you would’ve welcomed an opportunity to comment on accessibility at the library. If not, people might assume you promote accessibility when it suits April 23.

Gibb: During an Amherstburg Residents’ Forum meeting that you attended, I asked you if the library board noted any deficiencies and you answered, ‘none whatsoever.’ During the April 14 council meeting, you said, ‘it’s certainly not, well, I’m not gonna say it’s not accessible; it certainly has challenges with the tall shelves. It’s better if you can spread them out and have shorter shelves.’ So you do think it’s accessible? Don’t all libraries have ‘tall shelves?’ Have you heard of reachers? Will all the library branches be altered so they have ‘shorter shelves?’ Is this just your opinion or an expert’s opinion? Emailed April 23, followed up May 14.

I’ve also reached out to the library board and submitted an FOI request for documentation from same.

RECAP Accessibility Advisory Committee Meeting April 2, 2025

Three members were absent: Chris Drew, Councillor McArthur and Christine Easterbrook and Chair Shirley Prue was on zoom. (She was loud, unlike when she’s in person and the mic is sometimes off to the side so it’s difficult to hear her). Vice Chair Pietrangelo chaired the meeting. For whatever reason he, like Prue usually does, called on the clerk to read the land acknowledgement.

Co-An Park Inclusive Playground Design

Heidi Baillargeon, Director, Parks, Facilities and Recreation via zoom, asked if anyone had any questions about the design. Shirley Prue said she thought there was one and offered to read it just because ‘she’ was not going to be there. (‘She’ wasn’t referred to by name but I assume ‘she’ was absent member Christine Easterbrook and ‘she’ actually had three questions).

Question 1: where does the ramp go? It looks the same as the playground apparatus at Ranta, where the ramp goes nowhere; at the end they encounter steps. 

Baillargeon: the ramp does only go up so far within the design; she knows that the design does meet all of the compliance, it is considered fully inclusive; it was the only design that was fully inclusive so when it says fully inclusive, it takes into consideration there’s music panels on there, other play panels, the elements in it and around the playground itself as well as the surfacing and access and egress in and around the playground and to it is what makes it a fully inclusive playground design.  

Prue: What ‘she’ said was that if you let the child get on the ramp and then they just watch everybody play. 

Baillargeon: I guess I would say the intent of the design is they’re allowed to access so far within the structure itself, and then when they’re there, it’s encouraging interactive play in and among the elements so they can get up to all the other areas. So they can go to the top on this one, in terms of coming down that extra wide slide and that’s extra wide if they had somebody assisting to be able to go down there; it accommodates a number of kids at one time, so they can play inclusively alongside those kids.

Question 2: Then ‘she’ asked as well about the swing – is it possible to get a child in a wheelchair on it? 

Baillargeon: the Libro Centre has one. The ones where the wheelchair can fit on don’t meet the public standard, because they need to be fully enclosed, and there has to be a key for them because if the weight of that struck another child on the playground it has the potential to kill them. So those types of swings are in a very controlled environment where there is staffing and personnel. We couldn’t put that out in the general public.

Question 3: ‘She’ did also ask if there was any sort of financial requirement here, but it looks like everything’s covered in the presentation.

Pietrangelo asked if a child in a wheelchair that reaches that area can they go any further right around the curve and go down the slide if they’re in a wheelchair? Baillargeon: in a wheelchair they have to be transferred and then kind of work their way up to the other platform. 

Pietrangelo: so as far as a wheelchair goes, they go up to where it says 305, and there is equipment around there that they can play and even though they’re sitting in their wheelchair, that there’s things. Baillargeon: all the way around that deck. And if they were assisted with somebody else, they could be guided up to the other deck, as well as to the end where the slide is that they could go down with somebody else or another child.

Pietrangelo:  so you’re saying that by themselves, going from that area where it says 305, to the area where is 1.22 they would have to be assisted to go up there, they wouldn’t be able to go up there on their own in a wheelchair. Baillargeon: in a wheelchair, no, depending on their mobility issues they’d have to leave the wheelchair at that point to progress to that stage.

Pietrangelo: and there’s no way, I see figure 1.53 there’s no way that a wheelchair could go over that; there’s barriers around it. Baillargeon: they wouldn’t be able to cross that threshold where it says 305, up to the other one without some kind of assistance to get up. 

Pietrangelo asked what to do and the clerk advised, at this point, the committee could endorse it, receive it, whatever it chose to do. Generally, at this point, the committee does endorse the RFP at this stage. Marc Renaud moved to endorse the proposal as laid out and it carried.

Malden Park RFP for a New Accessible Playground

Baillargeon mentioned this was the first process patterned off of Essex, where there’s a public vote component. The public can visit talk the burg to vote for the playground of your choice of eight designs. Voting closed on April 4 and it’s on Council’s April 14 agenda for approval. Other than Pietrangelo’s question about the survey results, there was no discussion and Renaud’s motion to accept the proposal as presented carried.

Jack Purdie Park RFP for Multi-Use Trail

Baillargeon mentioned the trail is 10 feet wide, fully paved, and inclusive, connecting all elements within the park; ‘little signs’ (hopefully accessible signs) will indicate distances. Baillargeon also noted that every element that they currently have in the park is connected, and every element they develop in the future will also be connected.  (I disagree, given that the accessible swing is segregated). A sledding hill will be installed. Prue asked if they have washrooms in this one. Baillargeon said they’d love to have a washroom; they don’t have funding yet, but they are in the design as well as a future splash pad and a sports court but they’re doing it in phases and this was phase two.

Baillargeon said it would go before council April 14 and let the committee know that all of the bids were over the approved budget for the park in terms of what was allocated just for the trails. Enbridge contributed $30,000 to help fund this project.

Pietrangelo asked how much over budget they were and Baillargeon said all in all, $100,000. The clerk interjected with, just with regards to the role of the committee financials really are not in the realm of the advisory committees. The advisory committee’s purpose and focus is meant to be on the respective subject matters that they deal with, with regards to matters of the financing that really is more of a council matter. Motion to accept as presented carried.

Update on Accessibility Fest for All

Amherstburg offered to host the Essex County Accessibility ‘Fest for All’ to be held at the Libro on September 12. The clerk mentioned how the town has a number of amenities that it can focus on at this location:

  1. the wheelchair swing, one of three in the county
  2. the miracle league diamond itself
  3. sledge hockey 
  4. they’re also working with their aphasia friendly friends for the commitment the town has made to push for that proposal for the town to be aphasia friendly. 

Unfinished Business: 

  1. The clerk mentioned the progress of the aphasia-friendly Amherstburg initiative, aiming to train businesses and organizations in non-verbal communication strategies with a goal to having the town certified as aphasia-friendly by October 2025. (Individuals or businesses could be certified by taking the basic training, but I fail to see how an entire town could be certified). The clerk said if they’re welcoming people to come to our community, they want them to be able to walk into any business and receive that level of support. (Not everyone can just walk into any business if there are stairs and steps though).
  2. The Miracle League is looking for volunteers.
  3. The Seymour Street reconstruction.
  4. Renaud wanted someone to explain the process of accessible parking, how it works, and the requirements for a home based business for example.
  5. Accessible Parking and Enforcement Blitz.
  6. Promote the email address for accessibility concerns: accessibility@amherstburg.ca

Adjournment since there was no new business.

Confusing Downtown Parking Signs in Amherstburg: A Disgraceful Situation

On Friday, June 7, I emailed CAO Critchley and copied council members.

Is this funny? this is disgraceful; the attached photo was taken yesterday. the downtown is littered with these open air signs that do not even look like they can be enforced, even if people can read the fine print. this can be extremely confusing for people with disabilities trying to park only to encounter a sign disallowing them to park in a legitimate accessible parking space.

please confirm that this particular sign will be removed.

An August 2022 post showed the contradictory signs downtown.

Parking But No Parking Signs in Amherstburg

Downtown Amherstburg signs during ‘Open Air’ weekends are confusing. This is a no parking sign in a no parking zone in front of the post office that you can’t get to anyway.

This sign contradicts itself: no parking Friday at 3 pm but you can park until 6 pm Friday. Neither has any by-law number stated.

Kingsbridge Sidewalks: Accessibility and Inspection Inquiries

A reader reached out and I said I’d make inquiries, which I did yesterday. I sent the following questions to CAO Critchley and specifically mentioned I was making inquiries for my blog; I copied members of council.

  1. what accessibility legislation/standard/guidelines/criteria were used for the newest sidewalks in Kingsbridge on Whelan for the tendering process?
  2. what is the reason for the elevation changes at driveways? 
  3. who was responsible for inspection upon completion?
  4. was the inspection upon completion satisfactory/dissatisfactory?
  5. was public consultation held?
  6. did any member of council visit the area of concern?
  7. did any member of staff visit the area of concern?
  8. what is the process to file a claim with the town for damage to assistive devices as a result of this situation?

I thought they were all generic questions but CAO Critchley’s response was, “As your email seems to indicate that the information you are seeking is connected to a possible insurance claim against the Town, we are unable to comment at this time. Should someone wish to file a damage claim, this can be down through the Municipal Clerk’s Office. (original typo).

I thanked her but wrote back that perhaps she would answer all the other questions.